The best possible support from our experts.

Clients can always rely on our expert and service-oriented organisation. Our staff, who work on projects on a daily basis, take full responsibility for an excellent service and maintenance, so our customers can always count on the best possible support by experts.

The advantages of our maintenance

.

 

 

Continuity service (24/7)

  • Fast remote support
  • Response within 45 minutes contractually, normally within 10 minutes
  • If necessary, within 4 hours on site support
  • Support and corrective maintenance by specialists
  • Source code depositing

Tailor-made contract

  • Subcontractors of (sub)systems are covered by the Beveco contract
  • Client has a single point of contact (Beveco)
  • Beveco analyzes problems and directs subcontractors
  • Beveco provides administrative processing

Help desk

  • Direct contact with a specialist
  • Direct number allowing support and corrective maintenance to start immediately

Preventive maintenance

  • Keeping your system functioning optimally through preventative maintenance
  • Updates from IntegratieXpert™ and required third-party software
  • Small changes and update instructions

Periodical hardware replacement

  • Hardware is replaced after a predetermined time frame
  • Costs for replacing hardware (including installation costs) will be spread over the agreed period
High knowledge level
24/7 support
Brand independent
Flexible and customer oriented
Project management

Curious about how our software works in real time?
Request a free demonstration!

Complete the form below and you will be contacted by e-mail within one business day.
Do you have any further  questions? Please contact us or call us at +31 186 659030.